What is Office 365?
Microsoft Office 365 for professionals and small businesses is a subscription service that combines Microsoft Desktop Apps available on your own computer with a set of web-enabled tools that are easy to learn and use. It also features Office on Demand, streaming live versions of your familiar productivity tools directly to any computer that has Internet access. This all works with your existing hardware, and comes backed by the robust security, reliability, and control you need to run your business.
Is Office 365 "Office in the cloud"?
With some Office 365 plans, you have access to familiar Office applications that are installed locally on your PC, but are downloaded and licensed from the cloud. When you're not at your own computer, you can stream live versions of the same applications to any computer that has Internet access. Or, you can use Office Web Apps from your tablet or smart phone. Office 365 service plans expand this experience by also featuring the latest versions of our cloud productivity services: Exchange Online, SharePoint Online, and Skype for Business. These familiar services combine to provide you with the most comprehensive productivity solutions for your business.
My enterprise/midsize business has advanced IT needs for reliability and user productivity. What does Office 365 provide?
Your businesses IT needs span a wide spectrum and that is why we offer a range of options. AppRiver offers several -- from basic email to a complete solution that includes full Office Professional Plus desktop software, along with Office on Demand and Office Web Apps. No matter what option you choose your business will benefit from the most advanced versions of Exchange Online, SharePoint Online, and Skype for Business, phone support 24 hours a day, seven days a week, and advanced IT controls that will provide your business with the solution you need.
I am a small business/professional. If I do not have IT expertise within my small business, can I still use Office 365?
Yes, and you’ve come to the right place to get it. AppRiver offers 24/7 Phenomenal Care at no extra charge to help you through any support issues that come up. Your team also will be using Office tools they are already familiar with and enjoying access from virtually anywhere to email, important documents, contacts, and calendars on nearly any device. In addition, Office 365 is backed by powerful security features, support 24 hours a day, and a 99.9% uptime guarantee to ensure your business has every tool it needs. Office 365 also offers a simple, monthly subscription packaged with an easy-to-use set of web-enabled tools for small businesses, independent consultants, and professionals. Check our pricing matrix to find out which Office 365 package option is the best fit for your business.
What does it mean to work from virtually anywhere and on nearly any device?
The Office 365 service offerings enable you to work with email, documents, and data from virtually anywhere and on nearly any device with a familiar productivity experience on PCs, phones, and in browsers. This means that an appropriate device, Internet connection, and supported versions of browsers are required. Access from mobile devices requires Wi-Fi capability or depends on carrier network availability. Keep in mind that some mobile functionality requires Office Mobile 2010, which is included with specific releases of Windows Phones and Nokia phones. Office Mobile 2010 is NOT included in Office 2010 applications, suites, or Web Apps. There are some differences between the features of Office Web Apps, Office Mobile 2010, and the Office 2010 applications.