Office 365 Plus

Office 365 Plus

It's Office the easy way.

AppRiver was one of the first companies in the world to sell and support Office 365. That’s how we provide the "plus" – our expert migration assistance with our award-winning 24/7 Phenomenal Care included at no extra charge.


Work anywhere. Get all the same, rich Office features on your PC or Mac or Mobile Device from a native app or streamed live from the Web. And use SharePoint or OneDrive to store and share files with colleagues or among various devices.

Work together. Communicate in real time using Skype for Business. Collaborate on documents with SharePoint and use OneDrive to make them available wherever you are. You can also hold face-to-face meetings in HD and from your mobile devices, sharing OneNote documents and attachments with ease.

Work smarter. Manage all of your Office 365 services from a single sign-on console that shows the current health of related services. Add users, manage groups and get maintenance reminders and notices. You can also add security to all mobile devices and protect company data by remotely wiping devices and requiring additional I.D. verification. With AppRiver, you'll also be assured of world-class security and Phenomenal Care – 24/7 US-based customer service available from company employees. Migration support is included and you can try Office 365 for 30 days with no obligation.


Email & Calendar - Office 365 gives you access to email, calendar, and contacts from virtually anywhere, at any time, on desktops, laptops, and mobile devices while it helps to protect against email malware.


Office Desktop Apps - With Office 365, you can get Word, Excel, PowerPoint, Publisher, and Access anywhere you work. Use the desktop versions at the office, stream live apps using any computer connected to the Internet or use Office Web Apps from your tablet or mobile device.


Document Sharing & Collaboration - Office 365 enables you to access and share documents and insights, contacts, calendars, and tasks in a single location and from a shared computer or smartphone.


IM & Online Meetings - Skype for Business helps you find and quickly connect with the right person through instant messaging (IM), video calls, or online meetings from within the Office applications you already use every day.


Microsoft Office 365 takes the industry's most recognized set of productivity and collaboration tools and delivers them as a subscription service. With our cloud services, your organization can lower overall costs and deliver the right set of tools for the right users, all with appropriate layers of security and compliance. And, Office 365 includes a financially backed service level agreement, allowing you to feel confident that you chose the best cloud solution.

  • Financially backed 99.9-percent uptime, geo-redundancy, disaster recovery and powerful security
  • Pay-as-you-go pricing options, which provide predictability and flexibility
  • Get only the licenses you need for each user
  • Office 365 is backed by AppRiver's Phenomenal Care, US-based support that is available 24 hours a day, every day
  • BlackBerry users get free access to Microsoft’s Business Cloud Services (BBCS)
  • Upgrades happen automatically so your IT management costs go down
  • Standardized tools mean you don't need to remember multiple log-ins or learn new applications for each device
  • Scale up as your business grows with a simple phone call
  • Encryption and archiving solutions work seamlessly with Office 365 so you can secure your email with one click

For more information about CipherPost Pro, click here. To learn more about our archiving solutions, click here.

How does it work?

Office 365 comparison chart

AppRiver offers customizable solutions for companies of any size. See which is right for you.

Created with Compare Ninja


With Office 365 ProPlus from AppRiver, you get subscription-based, anywhere access to Microsoft's industry-leading office productivity software, including email, calendaring, IM, meeting, and other communication tools. Office 365 ProPlus includes all the great Office application experiences you expect.

The old software-from-a-box model meant that applications were tied to the computers they were installed on. Office 365 ProPlus allows people to access Office on up to 5 PCs or Macs and on their mobile devices. The new Office also works with smartphones, tablets, and in the cloud, even on PCs that don't have Office installed. So now you can always get to your important files, no matter where you are or what you're using.

With Office 365 ProPlus, you always have the latest versions of:

Office 365 ProPlus Suite

  • Use your Microsoft account to install Office
  • Stream your Office programs to another computer
  • Save files to OneDrive for easy access and sharing
  • Keep your personal settings wherever you are
  • Enjoy a consistent and familiar Office experience across PCs, Macs, Windows tablets, and most mobile devices
  • Use many of the same tools to deploy and configure Office 365 ProPlus that you're already using to deploy Office

Office Mobile

Office Mobile can be installed on up to 5 iPhones and Android phones, enabling you to access, edit, and view Word, Excel, and PowerPoint documents. Note that Office Mobile is already available on Windows Phones and does not count toward the 5-device limit. Use the OneNote, OWA, Skype for Business, and SharePoint Newsfeed apps on most devices. Stream full versions of Office programs on any PC with Office on Demand. (Works only with Windows 7 or Windows 8 on an Internet-connected PC and requires SharePoint Online or OneDrive. SharePoint and OneDrive are included in many Office 365 subscription plans.)

At AppRiver, we know how to protect your business-critical information and stop threats long before they reach your servers. With Microsoft Office 365, you can trust the email and Web security experts at AppRiver to keep your important data safe.

Office 365 from AppRiver is built from the ground up for reliability, availability, and performance with a guaranteed 99.9% uptime, financially backed service level agreement (SLA). Our proven service also helps safeguard your critical data with geo-redundant, enterprise-grade reliability and disaster recovery with multiple datacenters and automatic failovers and a strict privacy policy. The most current antivirus and anti-spam solutions help protect your email 24 hours a day, seven days a week. Office 365 will never use your data for advertising or scan your email or documents for building analytics, data mining or advertising.

To learn more about Office 365 Security and Privacy, click here.


Office 365 Data Centers

All our facilities are SAS 70 Audited and have the following features:

  • Conditioned UPS power (N+1 redundant)
  • On-site diesel generators that can run indefinitely should utility power fail
  • N+1 redundant HVAC systems
  • Advanced fire detection and suppression systems
  • Physical access secured using military-grade passcards and biometric hand scanners
  • Cisco GSR 12000 class routers running HSRP (N+1 hot failover) through six leading communications providers
  • Unique multi-tier DDoS mitigation engine
  • Continuous network and application monitoring
  • Certified onsite staff
  • 100% network availability


Microsoft Office 365 Requirements

To get the best Office 365 experience with AppRiver, we recommend that customers meet our system requirements. If you have any questions about these requirements please contact us and we’ll be happy to discuss your needs.

Operating systems

  • Windows Vista with Service Pack 2 or later (Windows 7 or later recommended)
  • Mac OS X 10.5 Leopard, 10.6 Snow Leopard

System software

  • Microsoft .NET Framework 3.0 or later
  • Java client 1.4.2 (for Macintosh OS X)

Office clients

  • Microsoft Office 2010 Professional Plus or later
  • Office 2011 for Mac and Outlook 2011 for Mac
  • .NET Framework 2.0 or later
  • Microsoft Lync 2010

Client applications

  • Services Connector

Browser software—Microsoft Online Portal

  • Internet Explorer 10 or later
  • Firefox (Latest Version)
  • Safari (Latest Version)
  • Chrome (Latest Version)

Browser requirements—Microsoft Outlook Web App

  • Internet Explorer 9 (10 or later recommended)
  • Firefox (Latest Version)
  • Safari 5 or later on Macintosh OS X 10.5
  • Chrome (Latest Version)
  • Outlook Web App also has a light version that supports a reduced set of features on almost any browser

What is Office 365?

Microsoft Office 365 for professionals and small businesses is a subscription service that combines Microsoft Desktop Apps available on your own computer with a set of web-enabled tools that are easy to learn and use. It also features Office on Demand, streaming live versions of your familiar productivity tools directly to any computer that has Internet access. This all works with your existing hardware, and comes backed by the robust security, reliability, and control you need to run your business.


Is Office 365 "Office in the cloud"?

With some Office 365 plans, you have access to familiar Office applications that are installed locally on your PC, but are downloaded and licensed from the cloud. When you're not at your own computer, you can stream live versions of the same applications to any computer that has Internet access. Or, you can use Office Web Apps from your tablet or smart phone. Office 365 service plans expand this experience by also featuring the latest versions of our cloud productivity services: Exchange Online, SharePoint Online, and Skype for Business. These familiar services combine to provide you with the most comprehensive productivity solutions for your business.


My enterprise/midsize business has advanced IT needs for reliability and user productivity. What does Office 365 provide?

Your businesses IT needs span a wide spectrum and that is why we offer a range of options. AppRiver offers several -- from basic email to a complete solution that includes full Office Professional Plus desktop software, along with Office on Demand and Office Web Apps. No matter what option you choose your business will benefit from the most advanced versions of Exchange Online, SharePoint Online, and Skype for Business, phone support 24 hours a day, seven days a week, and advanced IT controls that will provide your business with the solution you need.


I am a small business/professional. If I do not have IT expertise within my small business, can I still use Office 365?

Yes, and you’ve come to the right place to get it. AppRiver offers 24/7 Phenomenal Care at no extra charge to help you through any support issues that come up. Your team also will be using Office tools they are already familiar with and enjoying access from virtually anywhere to email, important documents, contacts, and calendars on nearly any device. In addition, Office 365 is backed by powerful security features, support 24 hours a day, and a 99.9% uptime guarantee to ensure your business has every tool it needs. Office 365 also offers a simple, monthly subscription packaged with an easy-to-use set of web-enabled tools for small businesses, independent consultants, and professionals. Check our pricing matrix to find out which Office 365 package option is the best fit for your business.


What does it mean to work from virtually anywhere and on nearly any device?

The Office 365 service offerings enable you to work with email, documents, and data from virtually anywhere and on nearly any device with a familiar productivity experience on PCs, phones, and in browsers. This means that an appropriate device, Internet connection, and supported versions of browsers are required. Access from mobile devices requires Wi-Fi capability or depends on carrier network availability. Keep in mind that some mobile functionality requires Office Mobile 2010, which is included with specific releases of Windows Phones and Nokia phones. Office Mobile 2010 is NOT included in Office 2010 applications, suites, or Web Apps. There are some differences between the features of Office Web Apps, Office Mobile 2010, and the Office 2010 applications.

Click the following link to download the latest Microsoft SLA

Microsoft Volume Licensing Service Level Agreement October 2015