Higher Margins without the Hassle as an AppRiver Office 365 Reseller
If you want stronger Office 365 margins, AppRiver can help you get there. We've got tiered Office 365 pricing that gives you progressively larger discounts based on your volume. And now, we're offering Microsoft 365 Business and Enterprise, which both include the latest version of Windows, all in one convenient subscription.
- Lowest reseller pricing guaranteed based on volume
- You control the customer relationship
- You decide how much to charge your customers and how often to bill them
- We’ll back you with Phenomenal Care® 24/7/365 support
- We’ll provide migration assistance to ensure a seamless experience
- No cancellation fees or contracts
- Seamlessly integrated user and license quantity management — only pay for what you use
- Simple integration with ConnectWise Manage™
Let AppRiver be your Reseller Guide!
Need help figuring out exactly which plans are available and what everything means? We’ve got you covered – we’re Office 365 experts, remember? Explore our Office 365 plans, as well as our exciting new Microsoft 365 offerings!
Not to mention the many other layered solutions we offer that work seamlessly with Office 365 to give your customers greater security (and you greater margins!).
| Profits | Training | Phenomenal Care® | Marketing |
|---|---|---|---|
| Lowest reseller pricing for Office 365, guaranteed. | Meaningful, relevant, and timely courses. | Live, US-based customer support available 24/7. | FREE appMailer™ platform allows you to create fully co-branded emails campaigns with just a few clicks. |
| Rebates for qualifying partners. | Certifications and badges available for sales and support. | Dedicated channel sales advisors. | Co-branded customer portal, marketing materials, held spam reports, and more. |
| Rock-solid, add-on security services to boost your margins. | Sales assistance and co-selling when you need it. | Most experienced Office 365 customer care team in the business. | Frequent SPIFF and co-op opportunities. |
 | Agent | Reseller | White-label |
|---|---|---|---|
| Discounted services for partner use | |||
| Dedicated Channel Sales Advisor | |||
| Dedicated Channel Project Team | |||
| On-boarding consultation for quick-start program launch | |||
| Partner Portal Access and Training | |||
| Product Brochures and sales tools | |||
| Own customer billing | |||
| Control pricing and margins | |||
| No annual contracts | |||
| Quarterly business reviews | |||
| Access to brandable customer portal | |||
| Brandable end-user reports/emails | |||
| Partner Portal access for account management | |||
| Monthly Billing | |||
| Support Levels | We provide direct customer support. | We provide support to partner. | We provide support to partner. |
| Welcome Kit | |||
| Sales incentives and promotions | |||
| Support for co-branding collateral and portals | |||
| Private-label collateral and portals | |||
| Partner webinars and events | |||
| AppRiver Reseller Partner logo | |||
| Monthly training and educational webinars | |||
| Web-based sales and technical training | |||
| On-site customized training | |||
| Instructor-led classroom training | |||
| Partner Resource Center (PRC) with sales & marketing resources | |||
| 24/7/365 Free technical support | |||
| Live Chat Support | |||
| Migration Support | |||
| Extensive Online Knowledgebase | |||
| Support ticket system | |||
| Partner satisfaction survey participation |
AppRiver Agent Program
As an AppRiver Agent, you can grow your revenue without the headaches of billing and
Set them up with AppRiver and get 10% recurring commission for the life of the account. The commission structure is based on each client’s monthly total, and commission checks are cut quarterly. In this model, AppRiver will bill and support the client 100%, you just bring them to us.
AppRiver Agents enjoy these benefits:
- 10% Referral Fees
- No administrative burden
- Direct-to-customer billing
- No financial investment
- Easy client management through our Partner Portal
- Dedicated channel sales advisors
- Expert migration assistance
Reseller Program
AppRiver Resellers are responsible for billing and supporting the client 100%. AppRiver will bill you at a reseller rate and then you can mark the service up to what you see fit to bill your client. As a reseller, you will have complete access to our US-based Phenomenal Care® team. However, you are responsible for first-tier client support.
As an AppRiver Reseller, your customers are your own. You manage the relationship from sales to service to billing. Your clients will have rock-solid email and Web security solutions that block spam and viruses, protect them against malware, secure their confidential messages and help them stay compliant with privacy laws and regulations.
Here are just a few of the benefits you’ll enjoy as an AppRiver reseller:
- Short sales cycle
- Recurring revenue
- Complimentary co-branding
- Dedicated channel sales advisors
- Easy Client Management through our Partner Portal
- Expert migration assistance
White-label Program
This model is ideal for telcos, ISVs, hosting companies and service providers, AppRiver's White-label program lets you put your brand on our award-winning email & Web security solutions. With AppRiver, your customers will have access to our entire suite of layered security products, all bearing your label.
- Leveraging 16 years of leadership in the SaaS security market
- Promote your brand without investing in infrastructure or development costs
- Numerous sources and analytical models to assess security risk
- Provision and manage multiple customers through our simple, intuitive partner portal
- Customizable programs that work for your company and your customers
- Marketing materials and training based on the services you will be reselling
Interested in selling services that complement Office 365 (and your profit margins)?
Speaking on the Podnutz podcast, AppRiver Channel Sales Advisor Billy Muldoon discusses how partners can identify additional services and add-ons to sell alongside Office 365. If you're looking to find out more about the best ways to approach layered selling, this podcast is a fantastic resource! To listen to the podcast, click here.
Partners looking to increase their profit through Office 365 should consider offering additional solutions to help keep clients networks secure. Solutions to help secure Office 365 such as AppRiver’s Advanced Email Security, Web Protection, Email Continuity and Email Encryption not only bolster your client’s network security but will also help improve your profits.
Is the MSP model right for you?
AppRiver’s Channel Sales Director Justin Gilbert and Marketing Director Jim McClellan discuss why the Managed Service Provider model is right for some partners but not for others. For the entire video discussion between Justin and Jim, click here. And be sure to also check out AppRiver's YouTube page for additional videos, podcasts, infographics and more!
Want to learn more about Office 365?
Ready to update your Office 365 knowledge? You’re in luck. ChannelPro Network has teamed up with AppRiver and Call That Girl’s Lisa Hendrickson to offer free registration for a new series of in-depth Office 365 courses. Course topics include sales, marketing, product learning, and technician training.
For a full list of courses, click here.
Why offer layered security?
As Office 365 continues to rise in popularity, and hackers continue to find new ways to infiltrate networks, it is important for clients to have the most comprehensive security posture possible. AppRiver’s whitepaper: Layer by Layer: Protecting Email from Attack in Office 365 provides key insights and best practices for businesses to develop a layered strategy, incorporating Microsoft’s tools in conjunction with best practices and additional cybersecurity applications to significantly reduce liabilities.
To download a copy of the free whitepaper that offers information on why layered security can reduce the risks associated with email-based malware attacks in the Office 365 environment, click here.
Committed to your success with deeper integrations!
Since time management is a very important aspect to MSP success, AppRiver services can also be integrated with the ConnectWise business management solution. This relationship-builder further automates partner and usage management, saving valuable time in the process. For more information on the certified integration between AppRiver and ConnectWise, check out this article. And for more exciting announcements, best practices, videos, podcasts and more, be sure to check out the AppRiver Partner Blog!
Looking for quick answers to some complex Office 365 issues?
Self-Service access to our KB articles is available 24/7/365. Click here to search our extensive Knowledge base or take a closer look at one of our popular Office 365 KB articles below.
Mobile Device Configuration
How to Configure Office 365 IMAP for Android Devices
This article shows you how to set up Office 365 IMAP for Android devices.
How to Configure an iOS device for Office 365 (iOS11)
This article shows you how to set up Office 365 for iOS devices.
Outlook 2016 Configuration
Automatic Configuration for Outlook 2016 via Autodiscover (macOS)
This article shows you how to create new Outlook profiles from the Office 365 edition of Outlook 2016 for a Mac.
Automatic Configuration for Outlook 2016 via Autodiscover (Windows)
This article shows you how to create new Outlook profiles from the Office 365 edition of Outlook 2016 for a Windows device.
AppRiver's Advanced Email Security Advantage
Allowing AppRiver SecureTide® for Office 365
Learn how to bypass Office 365 filtering with our Advanced Email Security solution.
Best Practices to Prevent Email Spoofing
A few tips on how to prevent email spoofing.
Troubleshooting DNS Issues
Understanding and Updating DNS on Office 365
Learn where your Office 365 DNS records are located or how to access our DNS lookup tool.
Office 365 Tutorial Article
Take a look at our Office 365 Video Tutorial playlist.
To learn more about becoming an Office 365 reseller, please give us a call at (866) 223-4645 or complete the form for a personal consultation with one of our phenomenal channel sales representatives.
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