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AppRiver offers Free Emergency Services to Businesses in Harm's Way


Gulf Breeze, Fla.—September 5, 2017—Bad weather can create a perfect storm for businesses. With Hurricane Harvey’s floodwaters still receding in Texas and Hurricane Irma making a path toward the US, AppRiver has activated its free Digital Disaster Preparedness Service (DDPS).

First made available in 2005, DDPS is a service designed to prevent businesses from losing email in the event of an email server outage. It is offered at no charge to organizations facing imminent natural disasters such as a hurricane or flooding.

"We’ve been through severe hurricanes before and they are dangerous, stressful events,” said Michael Murdoch, CEO and president at Florida-based AppRiver. “During a natural disaster, business owners should focus on making sure their families are safe — not fretting about lost email that can lead to lost business. Providing our Digital Disaster Preparedness Service to businesses this hurricane season will help them return to normal as soon as possible — and hopefully give them one less thing to worry about during a stressful time.”

So, what exactly is the DDPS? DDPS is a special offering to businesses that lie within the cone of uncertainty in advance of a hurricane or other natural disaster. The cloud-based service averts email loss and bounced messages by redirecting an organization’s email to one of AppRiver`s secure data centers, while blocking any spam and virus messages. Once the danger passes and connectivity is restored, AppRiver will forward all outage-period email back to the company`s servers.

Registration is simple and typically takes less than 10 minutes to complete. Businesses only need to contact AppRiver to receive step-by-step instructions for redirecting their email to AppRiver. Almost immediately, AppRiver will begin monitoring the company`s server activity. When AppRiver detects a loss in connectivity with the email server, its service will begin queuing the business's incoming messages in one of its safely located, hardened data centers until the business’s servers are able to receive email again. Businesses can also choose a setup configuration that allows them to access and respond to email, again free of charge until their servers are up and running.

For more information on AppRiver’s DDPS, please visit: https://www.appriver.com/solutions/by-need/disaster-preparedness/

For more information on AppRiver’s Email Continuity Service, please visit https://www.appriver.com/services/email-continuity/

About AppRiver

AppRiver offers cloud-based cybersecurity and productivity services to 53,000 companies worldwide, with more than 10 million mailboxes under its protection. Launched in 2002 as a spam and virus filtering company, AppRiver has since added Web malware protection, email encryption, secure archiving and email continuity to its suite of security services. The company is also among the world’s top providers of Office 365 and Secure Hosted Exchange. All services are offered on a pay-as-you-use basis with a free, fully supported 30-day trial and 24/7 US-based Phenomenal Care™ customer service. Easy, effective and affordable solutions – backed by white-glove customer care – have enabled the company to maintain an annual 93-percent customer retention rate. AppRiver is headquartered in Florida and maintains offices in Georgia, Texas, New York, Switzerland and Spain. To learn more, visit AppRiver online, FacebookLinkedIn and Twitter.