News Releases

AppRiver Marks 2015 as a Record Year


AppRiver, a leading provider of email messaging and Web security solutions, today announced it achieved a number of new corporate milestones in 2015.

 

 

Overall corporate revenue was up 19 percent in 2015 with the channel business experiencing 36-percent revenue growth. This can be partially attributed to the 17-percent increase in active partners and a 21-percent increase in partner customers. AppRiver's Office 365 business also saw record numbers--in addition to doubling its net new seats volume to nearly 175,000 for Microsoft Office 365, channel Office 365 revenue grew 150 percent.

 

 

On a global level, AppRiver's EMEA highlights include a 191-percent increase in revenue growth and 329 new partners. The company increased its presence in countries and regions such as Benelux, France, Germany, South Africa and Spain, with the help of the channel and strategic distributors located in each.

 

 

 

In addition, as part of its mission, AppRiver also helped its partners find success.  AppRiver's five largest partners grew their monthly revenue 34 percent, their client count 28 percent and their per client revenue five percent in 2015.

 

 

"2015 was a record year for AppRiver across the board, and we couldn't be happier to have achieved this success," said Michael Murdoch, CEO of AppRiver. "Our recipe year-over-year is to continue to develop and sell award-winning security products and back that up with phenomenal service and care for our thousands of customers. As threats increase daily and more proprietary data is put at risk, it is essential to stay many steps ahead of hackers and rogue nation state actors looking to monetize network assets."

 

 

"The demand for compliance and email encryption products and services across all industries enabled AppRiver to have another record year in the channel. Believe me when I say how much we value our partners for working seamlessly to help thousands of end users," said Rocco Donnino, EVP, AppRiver. "Across many different verticals such as insurance, financial, legal, and healthcare--we are working together to protect our clients' most critical assets.  A core element of this is offering our partners choice so they can continue to offer their clients a tailor made solution taking all their requirements into consideration, rather than shoe horning them into a ‘best fit’ approach.”

 

“We've been working with AppRiver since 2013 and in that time we've been able to grow our business with their support,” explains Pete Sherwood, managing director of Infosec Cloud.  “Instrumental to that success is that, with AppRiver, we've not only been able to extend our portfolio, but also tailor a solution that perfectly meets the needs of our clients - be it Secure Hosted Exchange or Office365.  All with flexible billing, our own branded portal and AppRiver’s Phenomenal Care™ acting as an extension of our team.  AppRiver services has repeatedly enabled us to win new business.”

 

 

As a company rooted in both security and the cloud, AppRiver is dedicated to providing small and mid-sized businesses with the protection and solutions they need in today's ever-changing threat landscape.  AppRiver's continued success is also attributed to its Phenomenal Care™ customer support.  Offered 24 hours a day, every day, customers can expect "one-call resolution" from highly trained employees. 

 

 

AppRiver's Phenomenal Care support team handled approximately 171,000 customer support calls. That's up by more than 10,000 calls over last year. That averages out to 24 customer issues and resolutions for every team member, every day. 

 

 

About AppRiver

AppRiver is a Software-as-a-Service (SaaS) provider offering award-winning email and Web security solutions to businesses of all sizes. Understanding the need to protect networks from today's increasingly complex IT threats, AppRiver offers businesses a comprehensive, yet affordable subscription-based solution that incorporates the latest spam and virus protection, email encryption and Web security on the market. In addition, the company provides a complete managed service for Microsoft Exchange, as well as a bundled Office 365 solution. Since its inception, AppRiver has sustained an impressive 93% customer retention rate while growing its customer base to more than 47,000 companies and 10 million mailboxes worldwide. The company maintains offices in Florida, Georgia, Texas, New York, Switzerland and Spain, and is led by an Ernst & Young Florida Entrepreneur of the Year award winner. To learn more, visit AppRiver onlineFacebookLinkedIn and Twitter.