Provisioning the BlackBerry BES Service is not Working

BlackBerry user is unable to associate the personal identification number (PIN) of a new device with the current BlackBerry account.
1.  The new BlackBerry smartphone has not been activated.
2.  The BlackBerry smartphone is either deactivated or not provisioned correctly.
1.  Register the new BlackBerry smartphone.
2.  Contact the wireless service provider to verify that the correct service plan and features are enabled for the device.