Jump to content
Need some help with an AppRiver service? Click here to submit a support ticket to AppRiver's Phenomenal Care and one of our team members will get back to you — usually within 15 minutes. If you have an emergency request, see below.
Open a support request and under Problem Category select an Emergency option. The request will be transferred to a customer care representative for immediate review.
When web access is not available, use pagesupport@appriver.com.
Phone: 850-932-9900 Email: support@appriver.com Hours: 24x7 For live, after-hours phone support, you will be prompted to select the support department you need to reach:
A live chat support option is available for network admins. However, for security reasons, you will need to log in through AppRiver's Customer Portal. Once in the portal, click on the "Help" drop down and then select "Chat with Tech Support".
Start here with our searchable Knowledgebase or view an Existing Ticket.
For Live Remote Assistance, Click Here
Learn More About Our Phenomenal Care™
"Thanks for always being willing to provide your expertise in areas that are not a part of your primary role."
Try any AppRiver email and web security services free for 30 days. No contracts. No obligations. Get Started Now