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Need some help with an AppRiver service? Click here to submit a support ticket to AppRiver's Phenomenal Care and one of our team members will get back to you — usually within 15 minutes. If you have an emergency request, see below.
Open a support request and under Problem Category select an Emergency option. The request
will be transferred to a customer care representative for immediate review.
When web access is not available, use email@example.com.
For live, after-hours phone support, you will be prompted to select the support department you need to reach:
A live chat support option is available for network admins. However, for security reasons, you will need to log in through AppRiver's Customer Portal. Once in the portal, click on the "Help" drop down and then select "Chat with Tech Support".
Start here with our searchable Knowledgebase or view an Existing Ticket.
For Live Remote Assistance, Click Here
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