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Web Protection from AppRiver

Web Protection

The Web has become a minefield of malicious content. SecureSurf™ keeps your employees from stumbling onto offensive or dangerous sites, protecting your network and your bottom line.

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These days, companies that don’t manage their Web usage are risking more than occasional embarrassment and wasted time. Malicious content can cripple entire networks, expose employers to lawsuits and eat away at profits. Until now, however, the only security options have been expensive to buy and difficult to manage for even the largest companies.

SecureSurf™ is AppRiver’s affordable, easy-to-use Web Security solution for businesses of all sizes. With SecureSurf, sites known to have malicious content are blocked automatically. SecureSurf also allows you to set your own policies to determine what other types of sites are prohibited and which are permitted.

SecureSurf is always on and continuously updated. It doesn’t require any onsite hardware or software, and it won’t bog down your staff with frequent updates, patches or maintenance. You get the controls your business needs without the complexity and cost of other Web-security services.

Features & Benefits

SecureSurf is Web security from the company trusted to protect six million mailboxes worldwide.

SecureSurf Features and Benefits:

  • Shields your network from malware, adware and viruses
  • Protects your employees and improves productivity
  • Helps avoid legal and compliance issues
  • Deploys quickly and customizes easily
  • Allows different levels of filtering for different workgroups or individuals
  • Enforces safe search feature of major search engines
  • Tracks and reports employee Web usage
  • Costs less at start-up and over time
  • Includes Phenomenal Care™ from our US-based team, 24 hours a day, every day

How Does It Work?

SecureSurf is designed to protect your network and your employees from malware and objectionable Web content. Using the same proven filtering techniques as our email protection service, SecureSurf tests all Web addresses against a continuously updated list of malicious Websites, blocking them immediately. For other sites, SecureSurf checks the content to ensure it’s safe and appropriate, based on preferences you set.

SecureSurf is smart and fast technology that won’t slow down your Web usage or keep your employees from sites they need to see. You can also set policies at the workgroup or user level, based on your company’s needs.

With SecureSurf, there is no on-site hardware or software to manage and you can test drive the service risk-free for 30 days.

Quality Protection and Flexible Support

At AppRiver, we pride ourselves on providing clients with affordable, effective solutions for companies of all sizes. We're constantly looking for ways to improve our spam blocker. We continually send our clients free updates of our email virus protection, so they can stay safe from the latest developments by spammers. In addition, customers have constant access to our quality support team.


How easy is it to setup SecureSurf in my office?

SecureSurf setup is designed to be quick and easy. Just provide us with a few pieces of information about your network, update your DNS resolvers, and you are protected from web-based threats to your network.

Can I set group or individual policies for Web traffic?

For now, you can only manage policies at a network level. We are finalizing the development of an agent that will incorporate group- or user-level policies.

Can I bypass the SecureSurf block if I need access to a page?

You can enter your administrator username and password to access any blocked page. This bypass is only valid for that specific visit, however. You will need to repeat this procedure each time you visit a blocked page – or add the site to the allowed domains list for your policy.

How can I report an issue with a site I feel should not be blocked, or has been placed in the wrong category?

If you believe a blocked site should be allowed, an allowed site should be blocked or that a site is simply mislabeled, please let us know by sending an email to securesurf@appriver.com. This will create a ticket and our support team will follow up with you to resolve this issue.

Do I have to purchase any other AppRiver services to use SecureSurf?

No. SecureSurf does not require any other AppRiver services.

Can I add or allow domains as needed?

Yes. AppRiver’s Customer Portal makes it easy to manage SecureSurf. In the Customer Portal, you can allow or block domains, block top level domains, or block web traffic from certain countries.

Does SecureSurf allow me to utilize SafeSearch by default across my network?

Yes. SecureSurf gives you the ability to force a safe search option with all major search engines. This feature can be turned on or off from AppRiver’s Customer Portal.

Where can I send SecureSurf feedback?

You can send any comments or feedback regarding SecureSurf to comments@appriver.com.

If I encounter an issue who should I contact?

You can reach our support team anytime at 866-223-4645 or you can create a ticket by submitting an email to securesurf@appriver.com, or you can use our web form.

Get Started

Get started using SecureSurf

Call Us 7am-7pm (CST) Mon - Fri

  • Phone: 850-932-5338
  • Toll-free: 866-223-4645

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