Overview
Email can travel a long way before it hits your inbox. With CipherPost from AppRiver, you’ll avoid prying eyes along the way. With one click, CipherPost encodes your message when it leaves your mailbox. Only the authorized recipient – with the proper password – can view it.
Other services protect your message only from one server to another. Access to the server means access to your private information. CipherPost gives you true mailbox-to-mailbox security, no matter where your email goes in between.
Features & Benefits
CipherPost is genuine end-to-end email encryption from AppRiver, protecting your message from outbox to inbox and all points in between.
Features of CipherPost™
- Secure, fast and easy to use
- Ensures protection and addresses compliance issues
- Easily integrates with existing infrastructure
- No hardware or software required
- Centralized management and reporting
- Zero Download Messenger (ZDM)
- Works with mobile devices including Blackberry, Windows Phone 7, iPhone, Android and more
- Includes Phenomenal Care™ from our US-based team, 24 hours a day, every day
How Does It Work?
CipherPostTM offers simple email encryption from Outlook or the Web. Once you’ve completed the easy set up, just one click encrypts your email all the way to your recipient’s mailbox. Even if the recipient doesn’t have CipherPost, reading the message and replying securely is fast and easy to do.
You can also log into the Zero Download Messenger from the Web to send secure email remotely or from a mobile device.
“The product's Web-based interface makes setup and maintenance a snap filter updates can be programmed to happen every several minutes, ensuring the best protection. But the real beauty of SecureTide is the set-it-and-forget-it style of deployment.”
Frank J. Ohlhorst CRN
FAQ's
Do my customers need to purchase encryption from AppRiver to receive encrypted email from me?
No, your customers will use the Zero-Download Messenger (ZDM) or they can download the read-only plug-in if they have Outlook.
What if some of our users don’t have Outlook? Can they send secure messages?
Users who don’t have Outlook can also use the ZDM, which allows them to send secure mail from their browser.
If we use the Web portal to send and reply to encrypted messages, how do we get a copy of those encrypted messages for archiving and record keeping?
With the ZDM there is an option to “copy me” on emails that allows you to save a copy to your own server.
Will email be automatically encrypted if we send out secure information, or must we manually encrypt it?
Though CipherPost does not work ‘automatically,’ just one click of the “Send Secure” button in Outlook is the only action necessary to encrypt and send a message.
Does the recipient always have to log in to read the message or will it open in their inbox once they have registered?
If the recipient has Outlook, they can download a plug-in that allows them choose to have messages decrypted automatically when they arrive or upon opening. Those without Outlook must read encrypted emails through the ZDM.
If the recipient forwards an encrypted message, will it remain encrypted?
Yes. Once an email has been encrypted, the entire thread will continue to be encrypted.
Is there a limit to the number of encrypted emails I can send per month?
No.
Is there a way to set it to encrypt all emails to certain recipients?
Currently, no.
When I send a secure email through CipherPost, does an unencrypted copy remain on the mail server?
No. Only the key is on the server. Once the recipient authenticates his or her identity to the server, the key is then sent. With CiperPost, secure messages remain encrypted from the sender’s mailbox all the way to the recipient’s.
Does your encryption product come with reporting features?
Not at this time.
Can you encrypt imbedded images in your emails?
No, images must be attached.
If I encounter an issue or have any feedback who should I contact?
You can reach our support team anytime at 866-223-4645 or you can create a ticket by submitting an email to encryption@appriver.com, or you can use our web form.
Get Started
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