Exchange Hosting FAQ
Why use AppRiver's secure hosted exchange?
AppRiver was founded in April of 2002 to provide simple, yet powerful email security solutions to businesses of any size. We now protect more than 40,000 customers around the world from spam, viruses, and internet pollution. Customers who outsource their Exchange solution to AppRiver like the easy administrative options of our Shoreline™ management interface. They also feel safe with the embedded security of SecureTide™ spam and virus protection. In fact, we have maintained a 97% customer retention rate since our first year in business.
What are the benefits of outsourcing Exchange?
Customers who outsource their Exchange solution enable IT staff to work on tasks more closely aligned with core business goals. An outsourced solution also removes the hassles of licensing and upkeep needs of a professionally engineered Exchange environment.
What is Shoreline™?
Shoreline™ is AppRiver's proprietary architecture/framework for it's Hosted Exchange Service. Shoreline™ defines all the elements necessary for a highly reliable, professionally engineered Microsoft Exchange platform. Not only does it detail how system elements are secured and redundant, but also includes an innovative control panel that reduces complex management requirements to simple tasks. The Shoreline™ framework eliminates the need for highly trained IT staff to manage email and ensures a restful nights sleep due to best in class systems design.
What does unlimited mailbox storage mean?
Unlimited mailbox storage means that clients of our Secure Exchange Service don't need to manage user quotas or be concerned about billing surprises because of increased email activity. This does not mean that using Microsoft's Outlook and Exchange 2003 will work with an infinitely large email box - there are practical limits to how large a mailbox can be before performance becomes unacceptable. It also doesn't mean that a mailbox can be defined as an "archive" - which would be impractical and inconsistent with archiving requirements.
Do you support mobile devices?
Yes. You can choose from the leading wireless solutions including BlackBerry, GoodLink and Microsoft. Visit our Exchange page for pricing information.
How long will it take to set up service?
Service can be implemented in less than one hour. We also offer a free trial for you to test exchange hosting risk free for 30 days.
How much does it cost?
Exchange hosting with AppRiver is just $12.95 per user each month. Pricing includes spam and virus protection and our unique unlimited mailbox storage offering.
What is your relationship to Microsoft?
AppRiver is a Microsoft Gold Certified Partner.
Does your Exchange Service Include Spam and Virus Protection?
Yes. We designed our Exchange Service around a very tight security model. Every email for each mailbox is run through SecureTide's proprietary blend of more than 60 different spam filters, and 6 anti-virus engines. The system prevents spam, viruses, worms, phishing scams, and other malicious code from reaching client mailboxes. SecureTide protection ensures our clients have a safe and reliable corporate messaging platform.
How can I get started?
Please sign up for our 30-day free trial to experience the system for yourself. Our support staff will contact you soon to walk you through the initial start-up steps.
Customer Quotes:
Synercard Corporation
Just wanted to thank you for your help once again, and let you know that the entire staff here, including myself, are absolutely amazed at what a great job your service is doing. We quite simply love everything about it, from the great daily held mail reports (an awesome feature!!) to the ease of use, to most importantly the staggeringly good job you do trapping spam and viruses. The load on our server and annoyance in our mailboxes have simply disappeared. There's no better way to say it.