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Email Archiving & Compliance

Through a technology partnership with Global Relay Communications Inc., we offer our customers an industry leading message archiving and compliance solution as part of our commitment to delivering best of breed professionally managed services. Whether communicating with suppliers, clients or employees, email and instant messaging (IM) have become principal business tools. Retention and management of these records is essential to protect your company's intellectual capital. Global Relay's Message Archiver provides secure, off-site message archiving and long-term storage with online access. An authentic copy of all incoming, internal and outgoing hosted exchange email & attachments, IM, e-fax, Bloomberg, Reuters, Blackberry and any imported legacy email, is captured, replicated and unified in the Message Archiver for rapid web-based search, retrieval & monitoring.

Features & Benefits

• Records Management
• Secure, centralized, off-site storage
• Eliminates mailbox size limitations
• Online access to current & historical messages
• Rapid search & retrieval via full text indexing and search engine technology
• Searches on messages, headers & attachments
• Messages are serialized, time-date stamped
• Can import legacy email to unified archive
• Administrator-controlled access rights
• Multi-lingual interface (Eng, Fr, Sp, Ger, Jap)

• Compliance & eDiscovery
• Meets stringent compliance & audit rules (SEC, NASD, IDA, HIPAA, SOX, FRCP, privacy)
• WORM back-up with write-verification ensures message integrity & authenticity
• Unified online search, retrieval, monitoring & audit tools for policy enforcement
• Advanced dual encryption to ensure privacy, confidentiality, and non-disclosure
• Full audit trails & reports on email history

• Business Continuity & Disaster Recovery
• Geographically isolated offsite backup
• Acts as a permanent secondary mail system to send & receive email
• One-Click Recovery to Outlook

• Implementation
• No software, hardware or programming required
• Seamless implementation within hours
• Exchange envelope journaling
• Archive dictionary synchronization
• Data stored outside reach of US Patriot Act

The Message Archiver automatically captures an indelible copy of every email, attachment, and instant message. It securely stores and organizes all messages in Global Relay's mirrored Data Centers. The simple web-based search and retrieval process provides rapid access to current and historical email records, even if the original has been deleted.

Access is easy through the Message Archiver's intuitive user interface. Using any secure web browser, rapid access is available anytime, anywhere to:

• Employees, via an exclusive individual login, in order to obtain their email
• Managers in order to review their assigned group�s email
• Business administrators, or other Authorized Users, to monitor company-wide email

Secure, Redundant Storage

• National Security Association (NSA) level encryption (AES & RSA)
• Real-time primary online RAID storage
• Secondary (NOS) storage with dedicated WORM drives
• Secure offsite storage with multi-Data Center replication
• One-Click Recovery to Outlook
• Complete lifecycle management with retention & disposal periods
• Eliminate PST files and migrate existing data from inhouse solutions or Lotus Notes

 

Global Relay is the leading provider of hosted Message Archiving and Continuity Services, delivering affordable managed enterprise-class email & IM archiving and monitoring services to over 1000 customers worldwide. As the developer and operator of its technology, and Tier One Data Centers, Global Relay has provided hosted message archiving solutions since 1999 without a single incident of data loss. Global Relay ensures that messages are properly preserved, managed and protected on a daily basis, as well as in the event of a disruption or disaster. Global Relay specializes in messaging compliance solutions for public companies, financial and healthcare industries, and has a significant customer base and reseller network throughout the US, Canada, Europe and Asia. Visit www.globalrelay.com for more information about Global Relay.