Jump to content

.

Clients: Testimonials

  • 85 Broads Unlimited, LLC

    "It's been a few months since I needed to call the Support Team for assistance and wondered as I dialed if the service could still be the best in the industry. The answer: IT IS! I have talked to at least a dozen different folks on the Support Team over the years and hands down, these folks are the best troubleshooters on the planet. I once again applaud whoever is responsible for hiring as you have an uncanny knack of getting the people who have "caring and professionalism" coded into their DNA!"

  • Hyde Shipping

    "We rely on email for ship-to-ship and ship-to-shore communication in which our vessels tell us where they`re located, what kind of weather they’re experiencing and if anyone is in distress. AppRiver’s Email Continuity Service keeps us connected no matter what natural disasters may strike. We appreciate how the service provides access to existing email so we haven`t lost anything."

  • Helms Briscoe

    "Wow! The service I received from Bradrick Landry and Brooks Hall was over the top. They made my email transition soooo easy. I had a lot of anxiety about the process and they both put me at ease and made the process painless. What a wonderful reflection on your company to have them represent you. Good for you! "

  • GEO Specialty Chemicals

    "I have to say since we’ve moved to AppRiver from our current spam filtering service (MS Forefront), I’ve never been happier. Your product ROCKS, and your customer service is the best."

  • Highroad Global Services, Inc.

    "Recently, my business website crashed and email went down. Even though this problem did not originate with the AppRiver product, every single tech support Apper that I talked to took great care to make sure that I had the tools to resolve my issues. Everyone was extremely patient and highly competent. I'm happy to report that everything is back up and running, thanks to your team."

  • Bluewave Computing

    "I just wanted to take a minute to commend the support teams at Appriver (spam filtering, smarthosting, and hosted Exchange services). We’ve been a reseller for a couple of years now, and both the response time and technical level of the support personnel has been amazing every time I call in. The support really sells the product. Thanks for all the help!"

  • Cardinal Point Partners, LLC

    "AppRiver has helped us a countless number of times, whether you have a simple issue like a message not downloading or a serious issue such as not receiving any email. It doesn't matter if it is during the day time or 3 AM at night. The support staff is not only knowledgeable, but very enthusiastic and always willing to help. I never feel like they are feeding me prewritten responses from the computer... No matter who you speak with, they are always willing and ready to help."

  • Sprout Content

    "As a small business owner reliable email communication is mandatory. As a writer the thought of being chained to my desk all day is stifling. AppRiver's Hosted Exchange service gives me the best of both worlds. I can communicate with my customers whether I'm walking the streets of New York or visiting a Chicago cafe. AppRiver doesn't just support my email it supports my ability to do business."

  • RedPath Integrated Pathology

    "In my quest to get this working for us I have talked to a number of different mail providers and you guys are the only one who have been open to suggestions and knowledgeable about SPF. Most people in the tech groups at the other providers don't even know what SPF is or is for. Keep up the good work! We will be ending our relationship with these other providers as fast as I can manage it to migrate to you guys exclusively."

  • Merit Solutions

    "I would like to thank your support staff for their assistance yesterday. We moved a client and had several interactions with your staff while this was taking place from about 4PM EST until almost midnight. It is always great dealing with the support staff. Keep up the good work."

  • Inter-Quest Corporation

    "Outstanding work and wonderful personalities makes me feel at ease when calling support. You guys are a far cry above your competition and any other support in any other industry I have dealt with. I may call just to talk some day!"

  • Speedy Circuits

    "We recently renewed for another year and it is well worth it. Thank you for your attention to our account. You fixed our problem within 20 minutes of a call. NO ONE DOES THAT!"

  • Advanced Solutions For Small Business

    "By the way your Exchange management console is superior. I've worked with other hosting companies and have a basis for comparison. Yours is first class...."

  • Oxfam Canada

    "Oxfam Canada wishes to thank you for your generosity and help at a very critical time due to a complete server failure. Without your assistance Oxfam Canada would have been without email access for almost a month. The easy implementation of your Exchange Hosting service prevented a great loss. Being an international aid organization the need for accessibility is of the utmost importance to us as an organization. AppRiver came through for us in record time all done without charge to Oxfam Canada."

  • Sytec Business Solutions

    "You guys are GREAT! Your excellent customer service is noticed and appreciated...it keeps my company recommending you to our clients. Keep up the good work."

  • Innovative Inc.

    "We have been reselling Appriver accounts for several months now and we are consistently impressed and pleasantly surprised by your organization's uniquely high level of service and responsiveness. For those of us in the industry dependent on services like yours I can tell you it is refreshing and it makes it so easy to recommend and resell your service. Hopefully, you hear it all the time, but in case you don't I wanted to make sure you heard it from Innovative Inc.. THANK YOU"

  • Interlude Home Inc.

    "AppRiver is our choice for hosted Exchange and SPAM filtering. Outstanding customer service, transparent and reasonable pricing, and easy to use administration tools made the decision to partner with AppRiver a 'no brainer'. Keep up the good work!"

  • Ripple Inc.

    "After testing nearly every spam filtering system on the market, hosted internal software appliance, etc., one of our board members turned us on to AppRiver. It's more than just a spam and virus filter. It's an essential tool in our ongoing efforts to keep our clients secure and productive. They make us look like heroes and respond quickly to support and enhancement requests."

  • Johnson Memorial Hospital

    "Upon contacting AppRiver and getting all JMH email scanned by AppRiver, we are very pleased to say that 99.9% of all spam has been blocked. The interface to view the blocked spam is well laid out and user friendly. I would highly recommend this product to anyone having spam problems. The difference in cost of AppRiver's service compared to its rivals is outstanding as well. You cannot go wrong with AppRiver."

  • IT Consultant for Luxury Mortgage

    "I cannot wait to show our owner tomorrow how many spam messages it filtered out. He is going to love it. Thanks for making this an enjoyable, easy experience."

  • Financial Information Network

    "AppRiver's service has been a great addition to our every day growing pressure to decrease costs with increasing security, reliability and scalability. AppRiver goes far beyond cleaning those pesky SPAM messages. The AppRiver Management Console makes configuration and reporting a snap. With Appriver's Tri-Fi AntiVirus Scanning our mail servers have gone from cleaning dozens of viruses a day to ZERO. In closing I thank you, our customers thank you, and our servers and routers thank you."

  • ABX Logistics

    "From the moment I began using your service I've been impressed by its effectiveness and the dedication of the folks who make it function. In a world that demands we do more with less, deploying internal resources to deal with spam is not an appetizing choice. That your organization provides this solution so successfully and at such a low TCO is a great value!"

  • Archbishop Spalding High School

    "Not only is AppRiver a great spam and virus solution but your customer service has been wonderful as well. I wish I could have provided more input regarding your desire to improve the system interface and performance. The truth is it works so well I almost never need to visit your Web management interface AppRiver catches about 97% or 98% of the spam we receive and we never get false positives. I wish all of our software worked this well and required so little overhead to maintain."

  • Town of Vail

    "Moving away from our internal spam server to the AppRiver service was the best decision we could have made. It has increased our spam capture rate from around 60% to upwards of 100% and reduced the time we spend reviewing quarantined mail from about an hour each day to around 5 minutes each day. All of this for about a third the cost."

  • London Fog Group

    "By the way, we love the service. Keep up the good work!"

  • Missouri Society of CPAs

    "In addition to responsive customer service, AppRiver has effectively blocked a tremendous amount of spam and dangerous viruses! Their statistical reports have been invaluable to our business."

  • DiLorenzo & Company, PC

    "The service has been invaluable to us. AppRiver intercepts 25 to 50 pieces of spam mail per e-mail address for us each day, in addition to numerous virus e-mails. The staff and network engineer time that AppRiver has saved us would be difficult to calculate, but I'm sure it would be considerable. Just having our staff and partners freed from an e-mail inbox full of obnoxious, lurid and even obscene solicitations from Asian and European spammers has been a huge workplace amenity."

  • Rochester Public Schools Independent School District

    "'Top of the line' service every time we've called. We appreciate the superb filtering AppRiver does for us, saving us tons of time and resources."

  • Via Networks

    "When comparing to alternative solutions, Appriver definitely offers constantly the best quality for an affordable price in a dynamic environment. We believe that Appriver has the highest standards in the field of antispam and antivirus services."

  • West Vancouver School Board

    "We have had excellent results with AppRiver. I have included some of the stats from our account. I actually had clients phone and thank me for putting this spam filter in place. This doesn't happen very often. Setup is quick and easy."

  • Santen Inc

    "This is my second successful experience with AppRiver so I wanted to write this letter to you to express how pleased I am with your services."

  • cerutti.com

    "With these last few outbreaks of worms that have been unleashed I am very pleased with AppRiver's ability to stay on top of things."

  • Black Srebnick Kornspan & Stumpf, PA

    "Your filter is magnificent!!!!"

  • Mindbox, LLC

    "...your company's actions during the MyDoom outbreak were stellar."

  • Ubicom, Inc

    "Pass along to your team that the IT Team and Ubicom staff are extremely happy about making the decision to use your service. Thanks for developing a top-notch solution!"

  • NC Press Association

    "We really like the filtering service and I have been very impressed with your customer and support services as well."

  • RSO.com

    "Thanks for always being willing to provide your expertise in areas that are not a part of your primary role."

  • Wright-Gardner Insurance, Inc.

    "I wanted to let you know that we absolutely LOVE your product! We have tried other in-house spam products that were difficult to administer, cumbersome to use and did not stop the spam. So I will admit that I was a bit skeptical of your product, but spam has become a major problem at our agency and we needed to get a handle on the situation. The change over to your product was very simple and we saw immediate results! I could not believe how easy it was."

  • Symbolic.com

    "All I have to say is AMAZING! Already today our Notes server utilization went from the normal 85 -100% down to 8 - 25%. We have been with you for less than 24 hours! You have made me look great with my company and you did all the work. All I had to do was make one phone call to change my MX record!"

  • AJT Design & Marketing, Inc

    "Each and every one of our clients that we have brought over to the AppRiver service has ranted and raved! The service is very precise and just a savior in the world of spam."

  • Billy Burk

    "First and foremost I want to say how much I value your assistance during this really messed up time - without your help it would have been 100 times worse for my businesses. You guys are the first example I give when speaking of the outpouring of good. I will never forget your help."

  • BCI Partners

    "You have saved me at least 5-10hrs per week on this site alone since I joined your service. I am a Certified Microsoft Trainer and praise your services daily. As a security specialist and system engineer I have several other choices when it comes to virus and spam filtering. Bar none, your service has provided the time needed to finish several projects that have been overshadowed by constant virus and spam related issues and tech support calls."

  • Synercard Corporation

    "Just wanted to thank you for your help once again, and let you know that the entire staff here, including myself, are absolutely amazed at what a great job your service is doing. We quite simply love everything about it, from the great daily held mail reports (an awesome feature!!) to the ease of use, to most importantly the staggeringly good job you do trapping spam and viruses. The load on our server and annoyance in our mailboxes have simply disappeared. There's no better way to say it."

  • The EdVenture Group

    "Today, with so many companies lacking in quality technical support, AppRiver shines! I’d recommend them based on their quality service and excellent support!"